Refund policy

Return & Refund Policy At Ivy Belle, we take great pride in the quality of every product we offer. Please read our policy carefully before placing your order. All Sales Are Final We do not accept returns or offer refunds for change of mind, incorrect size ordered, or if you change your decision after purchase. Faulty or Damaged Items Your statutory rights are fully protected. If your item arrives faulty, damaged, or not as described, please contact us within 7 days of delivery at lamourlumiere1@gmail.com with your order number and clear photos of the item and packaging. We will arrange a replacement or full refund as required under UK consumer law. Non-Returnable Items For hygiene and safety reasons, the following cannot be returned once opened: skincare, cosmetics, fragrances, and personal care products — unless faulty or not as described. Contact 📧 lamourlumiere1@gmail.com 📞 +44 7988 651946